OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
74 ratings and 48 comments received in the last 90 days.
10 March 2026
My experience was managed by Joe Martin at MINI Hedin, Enfield. I cannot thank Joe enough for his exceptional customer service, he was very attentive to my requirements. He operated with great transparency and followed on everything.
08 March 2026
Excellent knowledge and attention to detail
07 March 2026
Joe was excellent from our initial conversation to collecting our car.
23 February 2026
Good service
19 February 2026
Amanda Morris was incredibly helpful and communicated with me on progress. Nothing was too much trouble and she kept me updated every step of the way. Amanda ensured the car was ready as soon as possible.
18 February 2026
Ellie gave me the best service, she was patient and listened to my needs to give me the vehicle that best suited me.
13 February 2026
All I can say is what a car I've not had this much fun driving a car since my teens It makes me feel young again
09 February 2026
After a very disappointing visit to the Mini Borehamwood showroom, I was a little trepidatious about entering Hedin Automotive in Enfield but the service could not be faulted.
20 January 2026
Your sales staff were just perfect Amanda Morris we have dealt with her for the last 15 years polite perfect knowledgeable about the product and nothing is too much
07 March 2026
No issues since the service. Work was done quickly and I was served pleasantly and efficiently by Mr Kirandiran on the day. The pricing was high for me but I trust the work was done properly and with care.
02 March 2026
Prompt ad efficient service.
01 March 2026
Excellent customer service, kept me informed at all times - very courteous. Particularly liked that I could talk to a person rather than go through an app to arrange my service.
24 February 2026
Timely work. Convenient appointment. Helpful staff.
23 February 2026
Very professional video great information
21 February 2026
When I dropped my car off, saw receptionist who took my details and passed them on to a service person. I was asked to sit down and watched the service person ick up my papers, reorganise his desk and drink his tea for about 10 minutes
18 February 2026
Dean did a brilliant job. The reception area was nice and clean and the receptionist very helpful.
16 February 2026
On the whole ok but receptionist charged me for service when it was free. Whilst car was being serviced I was talking to sales about replacing car and mentioned it. They sorted it for me.
15 February 2026
Na
10 February 2026
Quick polite And easy
FIND Hedin Automotive Enfield.
Address
- Lincoln Road, Enfield, EN1 1SW
Opening Hours
- Mon–Fri:08:00 - 19:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 020 8269 8135
Enfield as well as surrounding areas including Hertford, Edmonton, Potters Bar and Waltham Cross
Address
- Unit 1 Martinbridge Estate, Lincoln Road, Enfield, EN1 1SP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 020 4524 5510
Enfield as well as surrounding areas including Hertford, Edmonton, Potters Bar and Waltham Cross
12 March 2026
From start to finish I was extremely well looked after, especially by Amanda morris