OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 65 comments received in the last 90 days.
09 July 2025
Was carried along throughout the process
02 July 2025
Very attentive
01 July 2025
Overall very positive. Only slight issue was my £500 deposit was not returned when expected and I had to wait an extra week for this to be refunded.
16 June 2025
Very satisfied - our sales assistants were amazing and so too were the receptionist s
03 June 2025
James was professional and friendly and never gave any 'hard sell'
22 May 2025
It was good
03 May 2025
Amanda was brilliant and so helpful, gave us everything we needed with no pressure to rush a decision
23 July 2025
GREAT SERVICE FROM THE STAFF ALL DONE WITHOUT A FUSS
20 July 2025
Very good
19 July 2025
Sorted my main issues. But I also asked for new wipers and that was missed
19 July 2025
Good
18 July 2025
First service and very easy to book. Could do with better parking arrangements!!
17 July 2025
They did what was needed to do
16 July 2025
Friendly, welcoming and easy to make an appointment
16 July 2025
Call centre was friendly & professional. Service waiting area was clean and very pleasant for waiting. Friendly & profressional staff
14 July 2025
Great communication and personal service
14 July 2025
Dealing with Matthew at Stephen James is always friendly and he explains things.
09 July 2025
James Brown who I dealt with was brilliant and patient.. knowledgeable and responded to any questions very quickly and thoroughly.