About Your Local MINI Retailer | Hedin Automotive Enfield

OUR CUSTOMER REVIEWS.

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

84 ratings and 64 comments received in the last 90 days.

07 May 2026

Joe from Sales was so kind and helpful and patient. He wasn't pushy like inhale experienced at other non mini dealerships.

06 May 2026

It is an amazing car, excellent to drive , just what I wanted. Your sales representative Joe Martin was very helpful with my choice of the car.

06 May 2026

The handover from the sales team was smooth, kept informed and very helpful.

04 May 2026

The hole process was effortless Joe is an asset and a credit to the establishment.

03 May 2026

Great sales assistant named Amanda

03 May 2026

Good experience with very friendly staff, understood easy & everything explained clearly

01 May 2026

It is all about customer service, Never knowingly upstaged.! Amanda Morris has all the technical quilties when it comes to customer service. We were so impressed with her proformance and she kept us informed every step. Thank you so very much.

29 April 2026

Joe Martin was helpful and professional throughout the buying and handover process. He answered all my questions, guided me through the MINI option choices and handover and kept in contact throughout as ordering and delivery progressed.

27 April 2026

My experience was flawless, the staff were extremely friendly and maybe my purchase easy

25 April 2026

Well organised from start to finish.

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21 April 2026

Amanda Morris was superb.

21 April 2026

Joe was amazing at helping me choose the right car, and was very professional and quick in getting the job done.

11 April 2026

From start to finish Joe Martin was excellent. He was extremely patient and talked met through the car and all the options. At no point did I feel rushed. He is a credit to the mini Enfield team.

10 April 2026

Joe the sales rep who helped me with the purchase of my new Mini was very informative and managed all my expectation with my requirement

02 April 2026

Because I was completely satisfied

01 April 2026

The whole process was great from start to end

31 March 2026

Joe Martin's service was excellent, he kept in contact with me continuously throughout the process and answered all of my questions quickly.

29 March 2026

They help me to understand the process

28 March 2026

Everything went very smoothly.

26 March 2026

I recently had an excellent experience with BMW and felt they truly deserved a 5-star review. From the moment we arrived, the team was incredibly professional, friendly, and clearly dedicated to making customers feel valued and comfortable.

24 March 2026

Joe Martin, the salesman, was very personable, understood exactly what i wanted and was very careful in guiding me to the right car for my needs. He explained everything very clearly and was really great to deal with.

24 March 2026

Joe at Hedin was a delight and made the process so easy.

24 March 2026

Amanda has made the whole process very easy to deal with

24 March 2026

Cimpletely satisfied. First class service all the way from beginning to end. Extremely professional team. Calls and emails are always responded to, efficiently.

23 March 2026

I was extremely satisfied with my experience. Joe was fantastic throughout the entire process-he made everything feel easy and ensured the journey was smooth from start to finish.

21 March 2026

The quality of the car and the presentation on collection day were excellent, and it was clear that they take pride in what they do. I left feeling confident in my purchase and valued as a customer.

17 March 2026

Polite and genuine staff Very nice manner Active listening Not pushy Able to answer any questions Felt relaxed

12 March 2026

From start to finish I was extremely well looked after, especially by Amanda morris

10 March 2026

My experience was managed by Joe Martin at MINI Hedin, Enfield. I cannot thank Joe enough for his exceptional customer service, he was very attentive to my requirements. He operated with great transparency and followed on everything.

08 March 2026

Excellent knowledge and attention to detail

07 March 2026

Joe was excellent from our initial conversation to collecting our car.

23 February 2026

Good service

19 February 2026

Amanda Morris was incredibly helpful and communicated with me on progress. Nothing was too much trouble and she kept me updated every step of the way. Amanda ensured the car was ready as soon as possible.

18 February 2026

Ellie gave me the best service, she was patient and listened to my needs to give me the vehicle that best suited me.

03 May 2026

A very professional and thorough service keeping me informed of tge costs and various options.

02 May 2026

Amanda was brilliant, kind and very helpful

01 May 2026

Staff were pleasant and efficient. Feedback video was helpful.

29 April 2026

Everything was good assist Grimm they didn't have my booking despite me getting text reminders so I definitely made three booking on the app

27 April 2026

Service was excellent. The whole process was seamless

18 April 2026

Though the time was corrected on my dash, the technicians didn't think it important to indicate that the car had been serviced. Receipt paperwork was inaccurate. I was then invited to bring my car in to correct this. All sloppy & very inconvenient.

17 April 2026

Approachable staff. Didn't have to wait very long to be seen by the agent both when dropping off and collecting the car. All questions were answered and kept informed of progress.

17 April 2026

Quick and efficient.

13 April 2026

5 star. First class service. Amanda Morris was exceptional throughout the whole process. She went above and beyond to assist with all our needs.

12 April 2026

Quick, efficient service, communication throughout.

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09 April 2026

The service was done quickly with no fuss

06 April 2026

It's not clear where to leave the car. The service area is not clearly sign posted. A message explaining where to leave the car and that it is likely there is no spaces in this car park would be helpful before the appointment.

06 April 2026

Tried to get a car for the day was unable

05 April 2026

Easy from drop off to pick up with good communication

03 April 2026

You fixed the problem!

01 April 2026

Great customer service from initial call to book MINI in to have fixes, to Kirandiran the Service Manager who was honest about what was needed and why.

30 March 2026

Completely satisfied.

28 March 2026

Excellent customer satisfaction and customer service.

23 March 2026

Great customer service from Danny and the team

21 March 2026

Michael was great

16 March 2026

We were satisfied

07 March 2026

No issues since the service. Work was done quickly and I was served pleasantly and efficiently by Mr Kirandiran on the day. The pricing was high for me but I trust the work was done properly and with care.

02 March 2026

Prompt ad efficient service.

01 March 2026

Excellent customer service, kept me informed at all times - very courteous. Particularly liked that I could talk to a person rather than go through an app to arrange my service.

24 February 2026

Timely work. Convenient appointment. Helpful staff.

23 February 2026

Very professional video great information

21 February 2026

When I dropped my car off, saw receptionist who took my details and passed them on to a service person. I was asked to sit down and watched the service person ick up my papers, reorganise his desk and drink his tea for about 10 minutes

18 February 2026

Dean did a brilliant job. The reception area was nice and clean and the receptionist very helpful.

16 February 2026

On the whole ok but receptionist charged me for service when it was free. Whilst car was being serviced I was talking to sales about replacing car and mentioned it. They sorted it for me.

15 February 2026

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Hedin Automotive Enfield.

Address

Lincoln Road, Enfield, EN1 1SW

Opening Hours

Mon–Fri:08:00 - 19:00
Sat:09:00 - 17:00
Sun:CLOSED

Phone

020 8269 8135

Map

Areas served

Enfield as well as surrounding areas including Hertford, Edmonton, Potters Bar and Waltham Cross

View map

Address

Unit 1 Martinbridge Estate, Lincoln Road, Enfield, EN1 1SP

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 12:30
Sun:CLOSED

Phone

020 4524 5510

Map

Areas served

Enfield as well as surrounding areas including Hertford, Edmonton, Potters Bar and Waltham Cross

View map